Privacy Policy

Introduction

At Orvenquastel, we take your privacy seriously and are committed to protecting your personal information

This Privacy Policy explains how we collect, use, and safeguard your data when you use our services

Information We Collect

We collect information that you provide directly and information that we gather automatically

• Contact information including name, email address, and phone number
• Financial information relevant to our consultation services
• Communication records including emails and consultation notes
• Technical information such as IP address and browser type

How We Use Your Information

We use collected information for the following purposes

• Providing financial planning consultation services
• Communicating with you about appointments and services
• Improving our services and website functionality
• Complying with legal and regulatory requirements

Legal Basis for Processing

We process your personal data based on the following legal grounds

Primary Legal Basis: Legitimate interest in providing financial consultation services

We also process data based on consent, contractual necessity, and legal obligations

Data Protection

We are committed to protecting your personal data in accordance with UK GDPR

• Encryption of sensitive data during transmission and storage
• Regular security audits and system updates
• Limited access to personal data on a need-to-know basis

Your Privacy Rights

You have several rights regarding your personal data under UK data protection law

• Right to access your personal information
• Right to correct inaccurate or incomplete data
• Right to delete your personal data in certain circumstances
• Right to restrict processing of your data
• Right to data portability and to object to processing

Cookies and Tracking

We use cookies to improve your website experience and analyze site usage

You can manage cookie preferences through our cookie consent banner or browser settings

Third Party Services

We may share limited data with trusted third parties who help us provide our services, always under strict confidentiality agreements

Data Retention

We retain your personal data only as long as necessary to provide services and comply with legal obligations

Children's Privacy

Our services are not intended for individuals under 18, and we do not knowingly collect data from children

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Policy Updates

We may update this Privacy Policy periodically and will notify you of significant changes

Contact Information

For privacy-related questions or to exercise your rights, contact us at info@orvenquastel.com or +44 20 1736 2975