Terms & Conditions
Introduction
These Terms & Conditions govern your use of Orvenquastel's financial consultation services
By using our services, you agree to be bound by these terms
Definitions
The following terms have specific meanings throughout this agreement
- "Services": Financial planning consultations and related advisory services provided by Orvenquastel
- "Client": Individual or entity receiving consultation services from Orvenquastel
- "Agreement": These Terms & Conditions and any additional service agreements
- "Website": The Orvenquastel website and associated digital platforms
Service Description
We provide financial planning consultations designed to help clients understand their financial situation and explore available options
Our services are advisory in nature and do not include product sales or direct financial management
Your Responsibilities
As a client, you agree to the following responsibilities
- Provide accurate and complete information during consultations
- Maintain confidentiality of any proprietary methods or insights shared
- Make payments promptly according to agreed schedules
- Notify us of any changes to your circumstances that may affect our advice
- Use our services in compliance with applicable laws and regulations
Prohibited Uses
You may not use our services for any of the following purposes
- Any illegal or unauthorized activities
- Attempting to reverse engineer or copy our methodologies
- Sharing confidential information with unauthorized third parties
- Using our services to harm others or engage in unethical practices
- Circumventing payment obligations or terms of service
Intellectual Property
All content, methods, and materials provided remain the intellectual property of Orvenquastel
Unauthorized reproduction or distribution of our materials is prohibited
Privacy and Data Protection
We handle your personal data in accordance with our Privacy Policy and applicable data protection laws
Your data will be processed solely for the purpose of providing consultation services
Payment Terms
Payment is required monthly in advance for ongoing consultation services
- Payment Methods: We accept bank transfers, debit cards, and major credit cards
- Billing Cycle: Monthly subscriptions are billed on the same date each month
- Refund Policy: Refunds may be considered on a case-by-case basis within 14 days of payment
- Cancellation: Either party may terminate services with 30 days written notice
Limitation of Liability
Our liability is limited to the amount paid for services in the 12 months preceding any claim
Liability Cap
Under no circumstances shall our total liability exceed £5,000 per client per year
Indemnification
You agree to indemnify Orvenquastel against claims arising from your misuse of our services
Dispute Resolution
We encourage direct communication to resolve any disputes before formal proceedings
Arbitration
Unresolved disputes may be subject to binding arbitration under UK arbitration rules
Arbitration Rules: Disputes will be resolved according to the rules of the London Court of International Arbitration
EU Online Dispute Resolution
EU consumers may access the European Commission's Online Dispute Resolution platform
EU Online Dispute Resolution Platform: Access ODR Platform
This applies to consumers residing in European Union member states
Termination
We may terminate services immediately under certain circumstances
- Non-payment of fees after reasonable notice
- Breach of these terms and conditions
- Illegal or unethical use of our services
Governing Law
These terms are governed by the laws of England and Wales
Changes to Terms
We reserve the right to modify these terms with reasonable notice to clients
Significant changes will be communicated via email or website notification
Severability
If any provision is deemed unenforceable, the remaining terms shall continue to apply
Entire Agreement
These terms constitute the complete agreement between you and Orvenquastel regarding our services
Contact Information
For questions about these terms, contact us at info@orvenquastel.com or +44 20 1736 2975
Company Name: Orvenquastel
Email: info@orvenquastel.com
Phone: +44 20 1736 2975
Address: 45 Canary Wharf Street, London
These Terms & Conditions were last updated on July 31, 2025
Version 2.1